Meet the Berkeley Orthodontics Clinical & Administrative Staff

Gina Chenault

X-Ray Technician/Clinical Assistant

Gina graduated from Western Career College in 1994. She assisted in General Dentistry for 11 years before she started her career at Berkeley & Orinda Orthodontics in 2004. Gina greatly enjoys working with patients and their families. Gina is a big sports fan, and when not at work, you can find Gina and her son at either a football or basketball game!

Clara Dueñas

Patient Coordinator

Clara is a graduate of Cal State Hayward, Class of 2002. She graduated with a Bachelor’s degree in Business. Clara was a patient of the practice before she joined the team in 1998! The office has seen Clara grow throughout the years, get married, and become a mother of three wonderful boys. When she is not at work, she enjoys her time with her family and sons who keep her very busy! Clara has a big extended family, so she is always busy attending family events!

Susan Hayes

Treatment Coordinator/Clinical Assistant

Susan was born and raised in the Bay Area. She is married with two grown sons. Susan has been working in the orthodontic field since 1976. When not at work, she enjoys spending time with family and friends. You will always find Susan greeting our patients with a big smile.

Lori Jackson

Treatment Coordinator

Lori grew up in a small town in Iowa with five brothers and two sisters. She moved to California after graduating from Iowa State University. Her dental career began in 1983 at UCSF pediatric dentistry, and she moved into orthodontics in 1987 and has been with Berkeley & Orinda Orthodontics ever since. She’s been married since 1986. Their first son was born in 1989 and their twins, a boy and a girl, were born in 1991. Lori likes reading fiction, watching action movies, and all sports. Work, family, and play keep her HAPPY!

Becky Li

Clinical Coordinator

Becky has been a clinical assistant since 1993, and most of those years have been with Berkeley Orthodontics. Becky has a positive outlook that always shines through to her patients. When not working, Becky spends time with her husband and her son, Kevin, and loves being very active indoors and out.

Goli Mahrouzadeh

Patient Coordinator/HR Manager

Goli has worked for Berkeley Orthodontics since 2004. She has earned a Bachelor of Arts degree in Psychology at U.C. Berkeley, followed by an MBA from Golden Gate University. Goli lives in Walnut Creek with her husband and her son. Her passions are playing the piano, dancing, traveling the world, and mostly having fun with her little boy! She is proud to be part of this amazing team that has created so many beautiful smiles!

Sergio Ortiz

X-ray Technician/Clinical Assistant

Sergio has been with the practice since 2002 when he moved from Wisconsin to the Bay Area. He currently lives in the East Bay with his wife and three daughters. When not spending time with his family, you can find Sergio on the soccer field.

Rowena Roldan

Clinical Coordinator

Rowena has been a clinical assistant in orthodontics since 1997 and most of her career has been with Berkeley & Orinda Orthodontics. When she is not working, she enjoys spending time with her family and her two sweet dogs. Rowena enjoys going above and beyond to help her co-workers and takes a lead role in training new additions to our clinical team.

Elba Spruill

Financial Coordinator/Business Manager

Elba is a graduate of San Francisco City College and Heald Business College. Elba has been in the orthodontic profession since 1980; most of these years have been with Berkeley & Orinda Orthodontics. When not at work, you will find her enjoying long walks around the San Francisco Bay. She resides in San Francisco with her husband and two beautiful daughters.

Viorel Popa

Orthodontic Lab Technician

Viorel (Vio) has been working in the Orthodontic field for over 10 years. He is a graduate from the Victor Babeș University of Medicine and Pharmacy in Timișoara, Romania. After working as an Orthodontic Dental Technician for 9 years in Waterloo (a city in Ontario, Canada), Vio got married and moved to the Bay Area with his beautiful wife, Attay. In 2014, he joined the Berkeley Orthodontics team as an Orthodontic Dental Technician. In his spare time, he enjoys being in the California weather, visiting new attractions, hiking, playing and watching soccer, watching sports, reading, and just hanging out with good friends.

Ellie Jackson

Scheduling Coordinator

Ellie was born and raised in the East Bay. She is a second generation team player following in the footsteps of her mother Lori, who has been helping to coordinate smiles at Berkeley and Orinda Orthodontics since 1987. She enjoys helping patients reach their orthodontic goals and is always happy to help in any way she can.

Tiffany Lee

Patient Relations Coordinator

Tiffany is a former patient who prides herself on bringing an empathetic ear and the highest level of customer service to all patient interactions. She is a testament to the high level of care and treatment offered at Berkeley and Orinda Orthodontics. She has returned to the practice to share her unique skill set and her growing appreciation for the Orthodontic field. Tiffany was honored to be featured in a national commercial for Crest Pro Health toothpaste in 2008.

Alexis Vernon

Scheduling Coordinator

Alexis is a proud Bay Area native. She carries over 10 years of exceptional customer experience, with two years dedicated to the Dental field working in Oral Surgery. She is mother to three beautiful children, one boy and two girls. In her free time she enjoys event planning, spending time with family, traveling, and being a sports mom.

Jennifer Becerra

Scheduling Coordinator

Jennifer is a people person who takes great pleasure in making others smile. She was first introduced to the dental world in Southern California in 2009 where she worked as a front desk coordinator. Her love of the dental field brought her to Berkeley Orthodontics to continue to build her career. Jennifer enjoys hiking and biking, catching a movie or watching football with her significant other, family and friends.

Mel Plummer

Clinical Assistant

Mel attended Cal State University of San Marcos. After receiving her Associates she continued her studies in psychology and sociology. As much as she loves the science of behavior and mind, she realized her passion was more “hands on”, and geared her career towards Dentistry. Mel is one of our clinical assistants here at Berkeley & Orinda Orthodontics. She has worked in orthodontics for the last 4 years. Mel was born and raised in Southern California, so she is a big fan of the beaches, Disneyland, and the LA Kings! On her days off she enjoys spending time with her girlfriend, friends and family.

Melissa Quon

Melissa-Quon

Scheduling Coordinator

Melissa is a Bay Area native who takes great pride in her friendly and helpful attitude. She has recently returned to the East Bay from Southern California where she earned her B.S. from the University of California, San Diego. While in school, Melissa became interested in the dental field, which led her to the exceptional team here at Berkeley Orthodontics. In her spare time, Melissa enjoys baking, reading, doing embroidery, and spending time with loved ones.